AI Use in Workplaces Causing ‘Brain Fry,’ Say Researchers

Researchers from Boston Consulting Group and the University of California reported in the Harvard Business Review that excessive use and oversight of AI tools are causing workers "AI brain fry," a mental fatigue resulting from interaction beyond cognitive capacity. A study of nearly 1,500 US workers revealed that 14% experienced this, describing symptoms like mental hangovers, fogginess, headaches, and slower decision-making, with Marketing and HR workers reporting the highest levels. This strain carries significant costs, including increased errors, decision fatigue (33% more among affected workers), and a higher intent to quit (40% more likely). However, the study also found that using AI to replace routine tasks decreased burnout by 15%. Researchers advise leaders to clearly define AI's purpose and focus on measurable outcomes rather than incentivizing sheer quantity of use to mitigate this unnecessary mental strain.

(Source：Cointelegraph)